This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox will not open on my screen. win 7- 64 bit OS it did previously

  • 1 reply
  • 10 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Relick

more options

when i click the icon nothing happens on my screen. it does porduce a thumbnail in the task bar icon. it previously worked. I am using Windows 7, 64 bit OS

when i click the icon nothing happens on my screen. it does porduce a thumbnail in the task bar icon. it previously worked. I am using Windows 7, 64 bit OS

All Replies (1)

more options

This happened to me on my mac. I had to make a new window. Press ctrl and N at the same time and see if it works.