This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I try to run the update for firefox it just sit at trying to connect to update server and never does connect. What can I do to get the update. I have window 7.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Paskiausią atsakymą parašė the-edmeister

more options

when I try to run the update for Firefox it just sit at trying to connect to update server and never does connect. What can I do to get the update. I have window 7.

when I try to run the update for Firefox it just sit at trying to connect to update server and never does connect. What can I do to get the update. I have window 7.

All Replies (1)

more options

Download Firefox 4.0.1 - http://www.mozilla.com/en-US/firefox/

Un-install Firefox 4.0 and install Firefox 4.0.1

I suspect that the Google Update plugin you have installed has messed up Firefox's ability to update itself.