This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Every website seems to think I'm running 3.0.15, but I've downloaded the new 5.0.1 and the about firefox says I'm running 5.0.1.

  • 1 reply
  • 12 have this problem
  • 3 views
  • Paskiausią atsakymą parašė the-edmeister

pencurrier
pencurrier
more options

All my plugins are up to date. When I go to Mozilla's home page a fuzzy monster tells me, "Hey there! Looks like you’re using an old version of Firefox." Many websites tell me they do not support my old version. Programs and Features lists me as having 5.0.1 installed also and there is not a second instance of firefox installed.

All my plugins are up to date. When I go to Mozilla's home page a fuzzy monster tells me, "Hey there! Looks like you’re using an old version of Firefox." Many websites tell me they do not support my old version. Programs and Features lists me as having 5.0.1 installed also and there is not a second instance of firefox installed.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox