This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does the scroll wheel stop working since version 3.6

  • 2 replies
  • 2 have this problem
  • 3 views
  • Paskiausią atsakymą parašė ryan.s

more options

Ever since the installation of version 4.0 there has been an issue with the scroll wheel not working properly. For the most part it works but occasionally the wheel stops working and no longer scrolls the pages up and down. At this point I need to close out the browser and reopen.

Ever since the installation of version 4.0 there has been an issue with the scroll wheel not working properly. For the most part it works but occasionally the wheel stops working and no longer scrolls the pages up and down. At this point I need to close out the browser and reopen.

Chosen solution

Have you updated your mouse drivers lately? Also, this can happen if you switch rendering engines using an addon such as IE Tab. If you have IE Tab installed, it may need updating.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

more options

Chosen Solution

Have you updated your mouse drivers lately? Also, this can happen if you switch rendering engines using an addon such as IE Tab. If you have IE Tab installed, it may need updating.

more options

Thanks for the reply, I have checked my driver and shows it is up to date. I manually updated the driver again but as it was unzipping the files all the existing files were being replaced with files with the same build date so I'm pretty sure the mouse driver is up to date.

Is IE Tab an addon for firefox? If so then I don't have it installed.