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can't click on some elements on websites

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Sometimes I am unable to "click" on certain elements (e.g., drop-down menus) on Web sites that previously let me click on them.

Sometimes I am unable to "click" on certain elements (e.g., drop-down menus) on Web sites that previously let me click on them.

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I found that after Firefox v29, a LOT of my settings and
add-ons were changed / reset. Try this; Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Then check ALL of your settings. Browser and add-ons. Then restart.

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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

You can try to right-click such a not working element and use Inspect Element to open the Inspector to see what gets selected.