Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can't send but can receive messages.

  • 2 valiny
  • 3 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Michal Stanke

Madara1
Madara1
more options

Whenever I try to send a message it comes up with the following error message;

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) xxxxx failed. The server may be unavailable or is refusing Outgoing server (SMTP) connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

How can I fix this?

Whenever I try to send a message it comes up with the following error message; Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) xxxxx failed. The server may be unavailable or is refusing Outgoing server (SMTP) connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. How can I fix this?

Novain'i Madara1 t@

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

https://support.mozilla.org/en-US/kb/cannot-send-messages

Michal Stanke
Michal Stanke
more options

Hi Madara1.

Thank you for reaching us. Have you set up Thunderbird recently and it does not work from the very beginning, or were you able to send messages before? What is your mailbox provider (the part of e-mail address after @)?

Michal