This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can't sign into gmail account after gmail password change

  • 5 valiny
  • 17 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i zoidaniel

more options

I have multiple gmail accounts that I access in Thunderbird every day, some for years. Today I changed the password in 2 of these gmail accounts. Thunderbird asked for the new passwords when logging in. 1 account accepted the new password and the other did not. I cannot get this second account to accept the new password. I even changed the password on gmail for this account again but thunderbird will just not accept it. Iv'e tried multiple suggestions in this support but have not resolved the problem. Need a little more advice on what to do next....

I have multiple gmail accounts that I access in Thunderbird every day, some for years. Today I changed the password in 2 of these gmail accounts. Thunderbird asked for the new passwords when logging in. 1 account accepted the new password and the other did not. I cannot get this second account to accept the new password. I even changed the password on gmail for this account again but thunderbird will just not accept it. Iv'e tried multiple suggestions in this support but have not resolved the problem. Need a little more advice on what to do next....

Vahaolana nofidina

OK, I finally turned on in Google mail the switch that says: Access for less secure apps has been turned on and that solves the immediate problem of not logging into gmail. Now the issue is why all of a sudden did I have to use that bypass when for years it was never turned on!!! Changing a password really upset this operation. Guess I will take this over to Google support to see what I can do?

OK, bottom line is: If you are using Gmail and Thunderbird then you must turn on the "access for less secure apps" switch or you cannot log into Gmail from Thunderbird. In my case all my gmail accounts had that switch turned on except the one I was having trouble with. Do not know how the switch got turned on or off. It was not from me.

Hamaky an'ity valiny ity @ sehatra 👍 3

All Replies (5)

more options

I failed to mention that this failure occurs in Thunderbird in 3 separate PC's. I also erased all entries for that email account in the Thunderbird password manager. Still same failure

Also all iPhone, iPad and Nexus7 devices work OK. Just the one account in Thunderbird.

The failure always posts the following: Alert from xxxx-gmail: Please login via your web browser: https://support.google.com/mail/accounts/answer/78754 (failure).

Nothing in that page has any effect on the failure.

Novain'i coldsprings t@

more options

Vahaolana Nofidina

OK, I finally turned on in Google mail the switch that says: Access for less secure apps has been turned on and that solves the immediate problem of not logging into gmail. Now the issue is why all of a sudden did I have to use that bypass when for years it was never turned on!!! Changing a password really upset this operation. Guess I will take this over to Google support to see what I can do?

OK, bottom line is: If you are using Gmail and Thunderbird then you must turn on the "access for less secure apps" switch or you cannot log into Gmail from Thunderbird. In my case all my gmail accounts had that switch turned on except the one I was having trouble with. Do not know how the switch got turned on or off. It was not from me.

Novain'i coldsprings t@

more options

Thanks for sharing that info. Because of the hackers I do have to do the web mail login to revive Tbird access a few times per year for one of my older accounts. Google might just be tightening up security without sharing the details or instructions. I also complained to them about similar issues a year or two ago.

more options

I'm having the same problem with a new gmail account. Thunderbird is not recognising the password even though it is correct.

Also IMAP is enabled for this account, and the "Allow Less Secure Apps" is enabled for the account.

STILL it won't connect... very frustrating! what could it be?

I have another gmail account from the same user group in Google Apps For Work which is working fine with Thunderbird...

more options

zoidaniel said

I'm having the same problem with a new gmail account. Thunderbird is not recognising the password even though it is correct. Also IMAP is enabled for this account, and the "Allow Less Secure Apps" is enabled for the account. STILL it won't connect... very frustrating! what could it be? I have another gmail account from the same user group in Google Apps For Work which is working fine with Thunderbird...

just figured this out!

I had set "Allow less secure apps" for what I thought was all the users... but the setting was actually "Allow users to manage their access to less secure apps" - so I had to go in to the settings for the indivual user account and change it their.

few! Works now.