This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Search Bar is missing

  • 3 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Shadow110

more options

I had to reinstall Firefox. It went off with no issues. Except, now, my search bar next to the address bar is disappearing. I went into Customize and it's there. But as soon as I switch back, the box disappears. How do I fix this?

I had to reinstall Firefox. It went off with no issues. Except, now, my search bar next to the address bar is disappearing. I went into Customize and it's there. But as soon as I switch back, the box disappears. How do I fix this?

All Replies (3)

more options

Sorry for the confusion, this may be an experiment. Could you try this:

Type or paste about:studies in the address bar and press Enter (or Return) to load that page.

If you are enrolled in a user interface experiment, it should be listed on this page and there should be a way to uninstall/remove or to opt out.

Can you find it there (unified-search)?

More info about SHIELD studies and how to opt out globally if you prefer: About Studies.

more options

Oh yes! Thank you. That did it.

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.