This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

bookmarks are not saving. Everyday they delete after importing.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i FredMcD

cdrews7
cdrews7
more options

I have a user who's bookmarks are being imported from her favorites folder to Firefox. Everyday she has to import her bookmarks because of them on saving.

I have a user who's bookmarks are being imported from her favorites folder to Firefox. Everyday she has to import her bookmarks because of them on saving.

All Replies (1)

FredMcD
FredMcD
more options

Let's start with;

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Places Maintenance [v57+] See; https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox#w_places-database

http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file