Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Credit card purchase not working since 59.0.2

  • 2 valiny
  • 2 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i dcoo1

more options

Since the update, when I try to complete an online purchase I get an error saying that the transaction cannot be completed. I made a purchase at the same website where I'm having the problem the day before the update and it went through without problem. Since then, I can not complete them. I've tried with three different cards and on two different, unrelated sites. I tried Chrome and had no problem making the transactions. Something about 59.0.2 is not allowing me to complete credit card purchases online.

Since the update, when I try to complete an online purchase I get an error saying that the transaction cannot be completed. I made a purchase at the same website where I'm having the problem the day before the update and it went through without problem. Since then, I can not complete them. I've tried with three different cards and on two different, unrelated sites. I tried Chrome and had no problem making the transactions. Something about 59.0.2 is not allowing me to complete credit card purchases online.

Vahaolana nofidina

Hi, what extension/s have you added to Firefox since the last time you made a purchase ? You are running several (3) that can interfere with completion of your transaction.

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ? Go make a purchase................

Please let us know if this solved your issue or if need further assistance.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (2)

more options

Vahaolana Nofidina

Hi, what extension/s have you added to Firefox since the last time you made a purchase ? You are running several (3) that can interfere with completion of your transaction.

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ? Go make a purchase................

Please let us know if this solved your issue or if need further assistance.

more options

D'oh! Let's mark this one down as a brain cramp.

It was NoScript stopping the transaction.

My confusion set in because NS was not an issue pre-59.0.2 so I did not suspect that something needed to be allowed this time around.

Thank you Pkshadow for pointing me in the right direction.