This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox disappears to the right

mann14
mann14
more options

Firefox keeps disappearing to the right when the icon is clicked. Placing the mouse over the icon on the taskbar shows the firefox window, but it will not open.

Firefox keeps disappearing to the right when the icon is clicked. Placing the mouse over the icon on the taskbar shows the firefox window, but it will not open.

All Replies (3)

mann14
mann14 Tompon'ny fanontaniana
more options

This has only happened since the update on 10/13/2020!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If you are a patient person, you may be able to move a missing window on-screen using this method (because you have a strong suspicion that it is off screen to the right):

  • activate the Firefox window using the Taskbar icon
  • press Alt+Spacebar to call up the window control menu
  • select Move
  • hold down the Left arrow key on the keyboard until the window reaches a suitable position and press Enter to terminate the move