This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox memory leak and crash on linux

  • 1 valiny
  • 0 manana an'ity olana ity
  • Valiny farany nomen'i Paul

null
null
more options

Hi, Firefox been really bad on Linux the past few months, it suffers from a severe memory leak in this following situation: - Multiple tabs, especially if they are in the private mode - The browser and these tabs are kept opened for few days - On linux I tried all the latest updates, I tried different types of firefox (waterfox ESR ZEN etc.), I disabled all addons, I tried all types of linux (debian, rpm, opensuse, and others), the problem is the same, it will have a big memory leak (32 gb ram) that it eats up all the ram, if I want to save an image it takes few minutes to save one, and recently it just crashes. This problem happens only on Linux, I have firefox account and it syncs the addons on my other windows machine, I have far more tabs opened and I have them opened now for weeks, and it's working as expected and smoothly with no issues, so it must be with the linux package.

Hi, Firefox been really bad on Linux the past few months, it suffers from a severe memory leak in this following situation: - Multiple tabs, especially if they are in the private mode - The browser and these tabs are kept opened for few days - On linux I tried all the latest updates, I tried different types of firefox (waterfox ESR ZEN etc.), I disabled all addons, I tried all types of linux (debian, rpm, opensuse, and others), the problem is the same, it will have a big memory leak (32 gb ram) that it eats up all the ram, if I want to save an image it takes few minutes to save one, and recently it just crashes. This problem happens only on Linux, I have firefox account and it syncs the addons on my other windows machine, I have far more tabs opened and I have them opened now for weeks, and it's working as expected and smoothly with no issues, so it must be with the linux package.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Helpful?

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.