This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"TWP - Translate Web Pages" Very dangerous extension!

more options

"TWP - Translate Web Pages" Extension It should be considered very dangerous. I have been using this extension for many years and I have experienced endless RAM leaks because of this extension. If let's say I have 64 GB RAM or 96 GB RAM, the extension will use all the resources of the computer in a few seconds all RAM + all page file memory + all RTX 4060 8 GB memory. Such behavior is similar to some malicious applications, which ends with a System crash "Unknown Hard Error" Extension: https://addons.mozilla.org/en-US/firefox/addon/traduzir-paginas-web/

"TWP - Translate Web Pages" Extension It should be considered very dangerous. I have been using this extension for many years and I have experienced endless RAM leaks because of this extension. If let's say I have 64 GB RAM or 96 GB RAM, the extension will use all the resources of the computer in a few seconds all RAM + all page file memory + all RTX 4060 8 GB memory. Such behavior is similar to some malicious applications, which ends with a System crash "Unknown Hard Error" Extension: https://addons.mozilla.org/en-US/firefox/addon/traduzir-paginas-web/

All Replies (5)

more options

Then you need to contact the Addon developer and tell them of their Addon issues. And provide them the crash error if there is one so they will look into the issue and address the problem.

Helpful?

more options

How can I report a bug? If the System crashes, it can never register anything due to complete "Out Of Memory! I previously told the developer about this problem, but I was simply ignored.

Helpful?

more options

They should have if they are on Firefox Addon page a link to their site to contact them. Did you look there as well. Even if the crash didn't register it's up to the user to report the issue to the Addon developer. And as you stated they ignored your question so that is out of the hands of Firefox since this is their issue not a Firefox issue.

Helpful?

more options

System Windows pomyślnie zdiagnozował warunek braku pamięci wirtualnej. Następujące programy zużywają większość pamięci wirtualnej: firefox.exe (9200) zużywa 65063718912 b, firefox.exe (14040) zużywa 5101801472 b i msedge.exe (11512) zużywa 697122816 b.


 - MemoryExhaustionInfo 
 - SystemInfo 
  SystemCommitLimit 84604551168 

  SystemCommitCharge 84337549312 

  ProcessCommitCharge 77134929920 

  PagedPoolUsage 488992768 

  PhysicalMemorySize 68498423808 

  PhysicalMemoryUsage 67243077632 

  NonPagedPoolUsage 743378944 

  Processes 226

Modified by nnina084

Helpful?

more options

I've been using this extension for many years without noticing a memory problem. I do not have it set to translate sites or languages automatically, except for one particular site that I only use for specific research and do not leave open when I don't need it. Maybe yours is set to do more stuff automatically?

By the way, are you finding the built-in Firefox Translation feature useful as an alternative? I don't think it is up to the level of Google, yet, but maybe it's good enough? More info in this article: Firefox Translation.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.