Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I check the "Remember Passwords for sites" but the checkmark goes away when I restart Firefox. Why?

  • 1 valiny
  • 4 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

Catiedog
Catiedog
more options

I click on Tools, Options, Security and check the "Remember Passwords for sites" box. It stays checked as long as I have Firefox open. But when I shut it down and restart it, the checkmark is gone from the box. How can I make sure it'll be there when I open Firefox each time?

I click on Tools, Options, Security and check the "Remember Passwords for sites" box. It stays checked as long as I have Firefox open. But when I shut it down and restart it, the checkmark is gone from the box. How can I make sure it'll be there when I open Firefox each time?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have DELL Face Recognition ?

That software has been reported to cause this issue.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).