This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox Home not syncing with phone. Have tried various things and the phone says it cant connect to server. Don't know what else to do

  • 1 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Ibai

amymeinecke
amymeinecke
more options

Tried to reset device...didn't work. Now the sync on my main computer gives code to enter on other device, but other device (iphone) is giving me code to enter on main computer. But, neither giving me a place to enter code. Tried to manually enter login on iphone, but says it can't connect to server.

Tried to reset device...didn't work. Now the sync on my main computer gives code to enter on other device, but other device (iphone) is giving me code to enter on main computer. But, neither giving me a place to enter code. Tried to manually enter login on iphone, but says it can't connect to server.

All Replies (1)

Ibai
Ibai
  • Administrator
more options

Hi,

In order to configure the phone and the computer, you need to configure this one first and then add the phone to your account. The following article explains in detail what is the process:

Use Sync to share your Firefox bookmarks, passwords and more with Firefox for mobile

Novain'i Ibai t@