This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I'm running firefox 3.6.18 and after the latest windows xp update, I do not get a new tab when I click on the "+" button to get a new tab. A new tab is inserted when I open clik on a link form something in the current window.

  • 3 valiny
  • 4 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i cor-el

wofat21
wofat21
more options

windows xp pro version 2002 SP 3. firefox 3.6.18

windows xp pro version 2002 SP 3. firefox 3.6.18

Vahaolana nofidina

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbAD2/3.12.2.16749

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbAD2/3.12.2.16749

wofat21
wofat21 Tompon'ny fanontaniana
more options

Cor-el,

Thanks. your post was the problem. I un-installed the Ask toolbar and I am able to add new tabs.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome