This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Apple/Firefox/File and Navigation toolbars disappear or won't function

  • 3 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i Hasan

2006hazelmurray
2006hazelmurray
more options

willy-nilly the Apple/Firefox/File etc. toolbar won't function or disappears, as does the navigation toolbar. Of course with the navigation toolbar the home button disappears. This afternoon the Apple toolbar just refused to show dropdown menus. At one point a picture from an ebay search, on being enlarged, took up the whole screen and I had to quit by pressing command/option and esc (or control/option and esc, I'm not sure). Why does Mozilla do this. My Mac professional suggested that I get an earlier version of Firefox, which I tried to do, but every one of the earlier versions has been erased from the web.

willy-nilly the Apple/Firefox/File etc. toolbar won't function or disappears, as does the navigation toolbar. Of course with the navigation toolbar the home button disappears. This afternoon the Apple toolbar just refused to show dropdown menus. At one point a picture from an ebay search, on being enlarged, took up the whole screen and I had to quit by pressing command/option and esc (or control/option and esc, I'm not sure). Why does Mozilla do this. My Mac professional suggested that I get an earlier version of Firefox, which I tried to do, but every one of the earlier versions has been erased from the web.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to delete the Firefox plist file.

Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).

Try to repair the disk permissions:

You can create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile:

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See:

2006hazelmurray
2006hazelmurray Tompon'ny fanontaniana
more options

1st option. Don't know what the library is, except for the complete history files, and that's not it. Deleting all the Firefox preferences doesn't even seem possible, so that's not what you meant either. I don't even know what the name of the top toolbar is, so I get lost in undefined terms.

2nd option referred me to a book

I printed out the pages on making a new profile and will try that when I have time.

thanks!

Hasan
Hasan
more options

Troubleshooting extensions and themes

How do I Customize the Toolbars?

Back and Forward or other Toolbar items are missing

Websites look wrong

Check and tell if its working.