This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Gmail says "Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome. Try standard version anyway. "

  • 5 valiny
  • 81 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i dhubbell

more options

When I visit Gmail using Firefox version 8.0 (running w7) I get this message: "Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome. Try standard version anyway. "

When I click "Try Standard Version Anyway" it works, but for some reason Gmail is saying Firefox 8.0 is not a modern browser. Also, each time I visit Gmail, it returns to the Basic HTML version...baah.

It seems like Google is trying to get you to upgrade to Chrome. I'd rather stick with Firefox, but, Gmail is an important part of my browsing...

When I visit Gmail using Firefox version 8.0 (running w7) I get this message: "Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome. Try standard version anyway. " When I click "Try Standard Version Anyway" it works, but for some reason Gmail is saying Firefox 8.0 is not a modern browser. Also, each time I visit Gmail, it returns to the Basic HTML version...baah. It seems like Google is trying to get you to upgrade to Chrome. I'd rather stick with Firefox, but, Gmail is an important part of my browsing...

Vahaolana nofidina

I found the fix...browsing around I found this link:

http://www.google.sh/support/forum/p/gmail/thread?tid=627898d83a02180f&hl=en

In Firefox type:

about:config

Filter the results with:

"general.useragent"

Any fields that are BOLD need to be RESET. RIGHT CLICK and RESET each BOLD field.

Worked on my w7 machine!

Hamaky an'ity valiny ity @ sehatra 👍 18

All Replies (5)

more options

I am on OSX Lion and have the same Deng Google bookmarks installed. I am also seeing a similar message in Yahoo mail client.

more options

I tried disabling Deng Google Bookmarks, still same results. Thanks for the suggestion, but disabling the Deng Google Bookmarks didn't work.

If I didn't know any better, it sounds like Google is trying to eliminate browser competition, similar to what Microsoft was doing years ago.

BTW, this first happened on my XP based machine @ work, then about 4 days later I noticed the same results on my W7 machine. Since you have seen this happen on OSX Lion, I doubt this problem is related to the OS.

It really sounds like Google is forcing Gmail users to switch to Chrome. BTW, Gmail works fine on Chrome. I hope someone at Mozilla sees this thread and figures out why Google is forcing Firefox users to switch to Chrome.

Novain'i dhubbell t@

more options

Vahaolana Nofidina

I found the fix...browsing around I found this link:

http://www.google.sh/support/forum/p/gmail/thread?tid=627898d83a02180f&hl=en

In Firefox type:

about:config

Filter the results with:

"general.useragent"

Any fields that are BOLD need to be RESET. RIGHT CLICK and RESET each BOLD field.

Worked on my w7 machine!

Novain'i dhubbell t@

more options

Worked on my XP machine too!

more options

It reset back to HTML after I made the "ABOUT:CONFIG" changes...I don't know what's resetting these values. I'll take a screen shot.