This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 1 valiny
  • 7 manana an'ity olana ity
  • 8 views
  • Valiny farany nomen'i cor-el

more options

flash always crash, already reinstall and installed the latest flash but still get flash crashes.

  • already tried some solution but still get crash.
flash always crash, already reinstall and installed the latest flash but still get flash crashes. * already tried some solution but still get crash.

All Replies (1)

more options

Unfortunately the linked crash report is empty (@ EMPTY: no crashing thread identified; corrupt dump) and doesn't include any data, so it is not possible to find the cause of the crash.

When do you get the crashes?
Already when you try to start Firefox?

Did you recently submitted other crash reports that do show a crashing thread?

If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See:


See also:

Novain'i cor-el t@