This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since moving from POP to Imap, my send mail are shown twice

  • 1 reply
  • 5 have this problem
  • 2 views
  • Last reply by sfhowes

charlotteauxfraises
charlotteauxfraises
more options

HI,

I have an hotmail account which I changed from Pop to Imap. Receiving, deleting and archiving mail work fine. But the send box in TB shows my mails twice. However mails which I send from outlook on line are shown only once.

Is it so that by having twice my send mails is taking twice the size? How can I make it back to normal?

Note that the addressees receive my mails normally , e.g. once . I have checked the account settings but did not find anything strange. In going server : imap-mail.outlook.com Out going server : smtp-mail.outlook.com

Thanks in advance for your support.

HI, I have an hotmail account which I changed from Pop to Imap. Receiving, deleting and archiving mail work fine. But the send box in TB shows my mails twice. However mails which I send from outlook on line are shown only once. Is it so that by having twice my send mails is taking twice the size? How can I make it back to normal? Note that the addressees receive my mails normally , e.g. once . I have checked the account settings but did not find anything strange. In going server : imap-mail.outlook.com Out going server : smtp-mail.outlook.com Thanks in advance for your support.

Chosen solution

Hotmail/live/outlook.com accounts automatically copy a sent message to the Sent folder, so to avoid duplicates, uncheck "Place a copy in" under Tools/Account Settings/hotmailaccount/Copies & Folders.

Read this answer in context 👍 6

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

Hotmail/live/outlook.com accounts automatically copy a sent message to the Sent folder, so to avoid duplicates, uncheck "Place a copy in" under Tools/Account Settings/hotmailaccount/Copies & Folders.