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I have tried everything and nothing works. Firefox freezes and crashes non-stop. I cannot do anything in Firefox. Any advice?

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  • Last reply by guigs

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Video will stop right after they start. Web pages freeze seconds after opening. Often time web pages will not open and the pinwheel just spins.

Video will stop right after they start. Web pages freeze seconds after opening. Often time web pages will not open and the pinwheel just spins.

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First disable hardware acceleration in a new install of the beta version of Firefox: