This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Big blurry text in Gmail?

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

WillHart
WillHart
more options

I have a client at my work who is experiencing a strange issue with his font while using Gmail in Mozilla. I have attached a screen shot. If anyone knows how to solve this issue, your solution will be greatly appreciated

I have a client at my work who is experiencing a strange issue with his font while using Gmail in Mozilla. I have attached a screen shot. If anyone knows how to solve this issue, your solution will be greatly appreciated

All Replies (2)

WillHart
WillHart Question owner
more options

here are the screenshots

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

This can be a problem with a font (Helvetica?) that isn't working properly in Firefox.

You can do a font test to see if you can identify corrupted font(s).