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I can't print from Amazon to my printer ( brother laser ) through firefox. I can print with windows explorer from amazon

juliegray
juliegray
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this is very difficult to explain. I sell on amazon. I need to print out the orders, however suddenly firefox will not preform.

I set up Internet Explorer with amazon. From that browser no problem. On the other hand some pages from print fine.. HELP

this is very difficult to explain. I sell on amazon. I need to print out the orders, however suddenly firefox will not preform. I set up Internet Explorer with amazon. From that browser no problem. On the other hand some pages from print fine.. HELP

All Replies (3)

RogueNeon
RogueNeon
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Sometimes, some applications like Amazon, or Amazon Prime are stubborn & won't print.

juliegray
juliegray Question owner
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for over a few years it worked fine........and then a few days ago.. nope

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi Julie, do you get an error message when you go to print or is there a problem with the printout itself? Could you describe the symptoms in more detail?

If the page you need to print is pre-formatted as a PDF, the issue might be with the PDF viewer. There's usually a black toolbar above the PDF (below the regular toolbars) with a download button that would allow you to open the PDF in Adobe Reader/Acrobat or other viewer on your system.

Next to your post, under Question Details > More System Details, it doesn't appear that you have the Adobe Acrobat plugin that usually comes with Adobe Reader, or any other PDF viewing plugin. Is that a change from what you had before?