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My firefox crashes at random intervalts.

  • 3 replies
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

joneal
joneal
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Hello,

I have a Lenovo ThinkCentre M700 and I've installed Firefox 53.0.2 (32-bit)

I also have the following plugins:

OpenH264 Video Codec provided by Cisco Systems, Inc. v1.6 Widevine Content Decryption Module provided by Google Inc. Version: 1.4.8.903 Shockwave Flash Version: 19.0.0.245

This is my crash report: Report ID Date Submitted bp-6a6dd84d-e460-4720-8532-7e4dd0170522 5/22/17 9:07 AM bp-7a681947-0264-41e4-bf68-c1e4b0170522 5/22/17 9:07 AM bp-6fadd812-5098-4711-8176-e5d3e0170522 5/22/17 8:56 AM bp-c1de4476-360f-42a7-84f1-40cf10170522 5/22/17 8:56 AM bp-68f664ae-4dbb-44c9-aa41-aa5a90170522 5/22/17 8:54 AM bp-aaa7edeb-dfd1-4eb4-90c1-ec2cf1170519 5/19/17 12:28 PM bp-9942c7f8-3016-4b48-a508-060021170519 5/19/17 12:28 PM bp-9f909b13-c0c8-41c3-b0b2-3da000170510 5/10/17 1:06 PM

Any idea why my Firefox keeps crashing?

Hello, I have a Lenovo ThinkCentre M700 and I've installed Firefox 53.0.2 (32-bit) I also have the following plugins: OpenH264 Video Codec provided by Cisco Systems, Inc. v1.6 Widevine Content Decryption Module provided by Google Inc. Version: 1.4.8.903 Shockwave Flash Version: 19.0.0.245 This is my crash report: Report ID Date Submitted bp-6a6dd84d-e460-4720-8532-7e4dd0170522 5/22/17 9:07 AM bp-7a681947-0264-41e4-bf68-c1e4b0170522 5/22/17 9:07 AM bp-6fadd812-5098-4711-8176-e5d3e0170522 5/22/17 8:56 AM bp-c1de4476-360f-42a7-84f1-40cf10170522 5/22/17 8:56 AM bp-68f664ae-4dbb-44c9-aa41-aa5a90170522 5/22/17 8:54 AM bp-aaa7edeb-dfd1-4eb4-90c1-ec2cf1170519 5/19/17 12:28 PM bp-9942c7f8-3016-4b48-a508-060021170519 5/19/17 12:28 PM bp-9f909b13-c0c8-41c3-b0b2-3da000170510 5/10/17 1:06 PM Any idea why my Firefox keeps crashing?

All Replies (3)

FredMcD
FredMcD
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Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: 25.0.0.171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
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bp-6a6dd84d-e460-4720-8532-7e4dd0170522 bp-7a681947-0264-41e4-bf68-c1e4b0170522

Signature: mozilla::dom::SafeOptionListMutation::SafeOptionListMutation

All the crash reports are the same.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable multi-process windows in Firefox to see if that has effect.

You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false

You can open the about:config page: via the location/address bar. You can accept the warning and click "I'll be careful" to continue.