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Firefox - constant loading screen and unresponsiveness

grit785
grit785
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Hi

Websites constantly appear with this screen, Firefox becomes unresponsive (clicking the close tab button or refresh button does nothing).

I have tried deleting addons, and refreshing Firefox. Have even uninstalled it and deleted all user profiles and settings with an uninstaller programe, and it has not fixed anything.

Please assist

Hi Websites constantly appear with this screen, Firefox becomes unresponsive (clicking the close tab button or refresh button does nothing). I have tried deleting addons, and refreshing Firefox. Have even uninstalled it and deleted all user profiles and settings with an uninstaller programe, and it has not fixed anything. Please assist

All Replies (1)

Tomatoshadow2
Tomatoshadow2
more options

Try this,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Let me know if this helps you.