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Cannot access Tools/Options menu vers 60.4.0

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  • Last reply by Doc16743

Doc16743
Doc16743
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Suddenly I cannot access the "Options" menu. It shows in the tab "Tools", but when selected Thunderbird locks up, requiring End Task from Task Manager.

If I restart with all add-ons disabled, "Options" does become available. However, if I disable any one of the add-ons individually, "Options" locks up the app. Makes it impossible to isolate which add-on might be causing a problem.

Thunderbird upgraded to this version (64.4.0) a week or two ago, but have not had the need to open "Options" until now. Unsure if the defect is due to this upgrade or something different. Nothing appears in the Error Console or Crash Reports.

Thanks Doc

Suddenly I cannot access the "Options" menu. It shows in the tab "Tools", but when selected Thunderbird locks up, requiring End Task from Task Manager. If I restart with all add-ons disabled, "Options" does become available. However, if I disable any one of the add-ons individually, "Options" locks up the app. Makes it impossible to isolate which add-on might be causing a problem. Thunderbird upgraded to this version (64.4.0) a week or two ago, but have not had the need to open "Options" until now. Unsure if the defect is due to this upgrade or something different. Nothing appears in the Error Console or Crash Reports. Thanks Doc

Chosen solution

PLEASE DISREGARD

Using a two monitor setup, and somehow the "Options" screen was opening on the secondary monitor (which is off most of the time).

Sorry for the wated bandwidth Doc

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Doc16743
Doc16743 Question owner
more options

Chosen Solution

PLEASE DISREGARD

Using a two monitor setup, and somehow the "Options" screen was opening on the secondary monitor (which is off most of the time).

Sorry for the wated bandwidth Doc