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AFTER OPENING THE BROWSER A SECOND BROWSER OPEnS ON ITS OWN

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AFTER OPENING THE BROWSER A SECOND BROWSER OPEnS ON ITS OWN. It is usually trying to sell me cars or somthing like that. I have completely uninstalled Firefox twice. After uninstalling I search for any Firefox Mozilla files and delete, restart and reinstall Firefox. Within hours I get multiple sites open on their own. I use Google for my home page and search engine.

AFTER OPENING THE BROWSER A SECOND BROWSER OPEnS ON ITS OWN. It is usually trying to sell me cars or somthing like that. I have completely uninstalled Firefox twice. After uninstalling I search for any Firefox Mozilla files and delete, restart and reinstall Firefox. Within hours I get multiple sites open on their own. I use Google for my home page and search engine.

All Replies (7)

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Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.


https://support.kaspersky.com/viruses/utility

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I have been using Spybot for years I regularly update , scan and immunize my system. I also have and regularlyt scan with McAffee.

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the only fix is to use another browser! FF is broken...

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raymond.caron said

I have been using Spybot for years I regularly update , scan and immunize my system. I also have and regularlyt scan with McAffee.

With all due respect, your problem sounds very malware-ish. Supplementing the current staff with a few temps may be worth your time.

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Log from last scan:::[i] 17-02-23 07:13:11 [i] 17-02-23 07:13:11 Product Macromedia.FlashPlayer.Cookies [+] 17-02-23 07:13:11 Moving into quarantine C:\Users\raymo\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\VRMXYD8G\images-na.ssl-images-amazon.com\mercury.sol [+] 17-02-23 07:13:11 Moving into quarantine C:\Users\raymo\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\VRMXYD8G\moonconnection.com\_t2\t2.swf\preferences.sol [+] 17-02-23 07:13:11 Successfully cleaned C:\Users\raymo\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\VRMXYD8G\images-na.ssl-images-amazon.com\mercury.sol [+] 17-02-23 07:13:11 Successfully cleaned C:\Users\raymo\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\VRMXYD8G\moonconnection.com\_t2\t2.swf\preferences.sol [i] 17-02-23 07:13:11 [i] 17-02-23 07:13:11 Product DoubleClick [+] 17-02-23 07:13:11 Moving into quarantine Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).doubleclick.net/ (id) [+] 17-02-23 07:13:11 Moving into quarantine Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).doubleclick.net/ (IDE) [+] 17-02-23 07:13:11 Moving into quarantine Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).doubleclick.net/ (DSID) [+] 17-02-23 07:13:11 Successfully cleaned Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).doubleclick.net/ (id) [+] 17-02-23 07:13:11 Successfully cleaned Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).doubleclick.net/ (IDE) [+] 17-02-23 07:13:11 Successfully cleaned Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).doubleclick.net/ (DSID) [i] 17-02-23 07:13:11 [i] 17-02-23 07:13:11 Product MediaPlex [+] 17-02-23 07:13:11 Moving into quarantine Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).mediaplex.com/ (svid) [+] 17-02-23 07:13:11 Moving into quarantine Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).mediaplex.com/ (rts) [+] 17-02-23 07:13:12 Successfully cleaned Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).mediaplex.com/ (svid) [+] 17-02-23 07:13:12 Successfully cleaned Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).mediaplex.com/ (rts) [i] 17-02-23 07:13:12 [i] 17-02-23 07:13:12 Product CasaleMedia [+] 17-02-23 07:13:12 Moving into quarantine Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).casalemedia.com/ (CMID) [+] 17-02-23 07:13:12 Moving into quarantine Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).casalemedia.com/ (CMPS) [+] 17-02-23 07:13:12 Moving into quarantine Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).casalemedia.com/ (CMST) [+] 17-02-23 07:13:12 Moving into quarantine Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).casalemedia.com/ (CMDD) [+] 17-02-23 07:13:12 Moving into quarantine Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).casalemedia.com/ (CMRUM3) [+] 17-02-23 07:13:12 Successfully cleaned Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).casalemedia.com/ (CMID) [+] 17-02-23 07:13:12 Successfully cleaned Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).casalemedia.com/ (CMPS) [+] 17-02-23 07:13:12 Successfully cleaned Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).casalemedia.com/ (CMST) [+] 17-02-23 07:13:12 Successfully cleaned Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).casalemedia.com/ (CMDD) [+] 17-02-23 07:13:13 Successfully cleaned Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).casalemedia.com/ (CMRUM3) [i] 17-02-23 07:13:13 [i] 17-02-23 07:13:13 Product LinkSynergy [+] 17-02-23 07:13:13 Moving into quarantine Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).linksynergy.com/ (rmuid) [+] 17-02-23 07:13:13 Moving into quarantine Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).dsp.linksynergy.com/ (__df_v5) [+] 17-02-23 07:13:13 Successfully cleaned Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).linksynergy.com/ (rmuid) [+] 17-02-23 07:13:13 Successfully cleaned Cookie (Firefox: PE_C_PUBLIC (default-1460614101438)).dsp.linksynergy.com/ (__df_v5) [i] 17-02-23 07:13:13 [i] 17-02-23 07:13:13 Product Internet Explorer [+] 17-02-23 07:13:13 Moving into quarantine HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\TypedURLs [+] 17-02-23 07:13:13 Moving into quarantine HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\TypedURLs [+] 17-02-23 07:13:13 Moving into quarantine HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent [+] 17-02-23 07:13:13 Moving into quarantine HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent [+] 17-02-23 07:13:13 Moving into quarantine HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent [+] 17-02-23 07:13:13 Moving into quarantine HKEY_USERS\S-1-5-21-4197544817-3514262419-2135100427-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent [+] 17-02-23 07:13:13 Moving into quarantine HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent [+] 17-02-23 07:13:13 Successfully cleaned HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\TypedURLs [+] 17-02-23 07:13:13 Successfully cleaned HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\TypedURLs [+] 17-02-23 07:13:13 Successfully cleaned HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent [+] 17-02-23 07:13:13 Successfully cleaned HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent [+] 17-02-23 07:13:13 Successfully cleaned HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent [+] 17-02-23 07:13:13 Successfully cleaned HKEY_USERS\S-1-5-21-4197544817-3514262419-2135100427-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent [+] 17-02-23 07:13:13 Successfully cleaned HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent [i] 17-02-23 07:13:13 [i] 17-02-23 07:13:13 Product MS Media Player [+] 17-02-23 07:13:13 Moving into quarantine HKEY_USERS\S-1-5-21-4197544817-3514262419-2135100427-1001\Software\Microsoft\MediaPlayer\Player\Settings\Client ID [+] 17-02-23 07:13:14 Successfully cleaned HKEY_USERS\S-1-5-21-4197544817-3514262419-2135100427-1001\Software\Microsoft\MediaPlayer\Player\Settings\Client ID [i] 17-02-23 07:13:14 [i] 17-02-23 07:13:14 Product Windows.OpenWith [+] 17-02-23 07:13:14 Moving into quarantine HKEY_USERS\S-1-5-21-4197544817-3514262419-2135100427-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.AVI\OpenWithList [+] 17-02-23 07:13:14 Moving into quarantine HKEY_USERS\S-1-5-21-4197544817-3514262419-2135100427-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.BMP\OpenWithList [+] 17-02-23 07:13:14 Successfully cleaned HKEY_USERS\S-1-5-21-4197544817-3514262419-2135100427-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.AVI\OpenWithList [+] 17-02-23 07:13:14 Successfully cleaned HKEY_USERS\S-1-5-21-4197544817-3514262419-2135100427-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.BMP\OpenWithList [i] 17-02-23 07:13:14 [i] 17-02-23 07:13:14 Product Windows Explorer [+] 17-02-23 07:13:14 Moving into quarantine HKEY_USERS\S-1-5-21-4197544817-3514262419-2135100427-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\RecentDocs [+] 17-02-23 07:13:14 Successfully cleaned HKEY_USERS\S-1-5-21-4197544817-3514262419-2135100427-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\RecentDocs [i] 17-02-23 07:13:14 [i] 17-02-23 07:13:14 Product Cookie [+] 17-02-23 07:13:14 Moving into quarantine Internet Explorer (User) (raymo)Cookies [+] 17-02-23 07:13:14 Moving into quarantine Firefox (PE_C_PUBLIC (default-1460614101438))Cookies [+] 17-02-23 07:13:14 Successfully cleaned Internet Explorer (User) (raymo)Cookies [+] 17-02-23 07:13:15 Successfully cleaned Firefox (PE_C_PUBLIC (default-1460614101438))Cookies [i] 17-02-23 07:13:15 [i] 17-02-23 07:13:15 Product Cache [+] 17-02-23 07:13:15 Moving into quarantine Internet Explorer (User) (raymo)Cache [+] 17-02-23 07:13:15 Successfully cleaned Internet Explorer (User) (raymo)Cache [i] 17-02-23 07:13:15 [i] 17-02-23 07:13:15 Product History [+] 17-02-23 07:13:15 Moving into quarantine Internet Explorer (User) (raymo)History [+] 17-02-23 07:13:15 Moving into quarantine Google Chrome (Default)History [+] 17-02-23 07:13:15 Successfully cleaned Internet Explorer (User) (raymo)History [+] 17-02-23 07:13:15 Successfully cleaned Google Chrome (Default)History [i] 17-02-23 07:13:15 [i] 17-02-23 07:13:15 Summary [i] 17-02-23 07:13:15 Errors while cleaning 0 [i] 17-02-23 07:13:15 Files moved into quarantine 30 [i] 17-02-23 07:13:15 Files successfully cleaned 30

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glennturner1971 said

the only fix is to use another browser! FF is broken...

Now there is a lot of help. Are you an idiot?

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raymond.caron said

Log from last scan:::[i] 17-02-23 07:13:11

I'm not sure what refers to. It seems to be cleaning cookies and history. Also, it's dated 17-02-23, which sounds like 2017-Feb-23 ??