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Outgoing email

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

tsdexter
tsdexter
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Getting the following error message when I try to send emails.

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 107.181.178.78 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1000.

Getting the following error message when I try to send emails. Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 107.181.178.78 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1000.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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The link states the following about 1000 errors:

"Your IP address has been blocked due to suspicious activity. If you’re a Spectrum customer using a Spectrum-issued IP, contact us. If you’re using an IP address other than one provided by Spectrum, blocks will remain in place until they expire."

I would take their advice to contact them.