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Thunderbirds

  • 13 replies
  • 1 has this problem
  • 1 view
  • Last reply by Stans

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Wish to add extra email address - Errors - Unable to log in at server. Probably wrong config, username or password. Click on IMAP Did not work Click on POP3 Did not work

Double checked - Name, email address and password by coping them and then pasting them in the boxes. I have one email working from the same supplier. incoming Host outlook.office365.com POP3 Port 995 outgoing Host smtp.office365.com Port 587 IMAP Port 993

Wish to add extra email address - Errors - Unable to log in at server. Probably wrong config, username or password. Click on IMAP Did not work Click on POP3 Did not work Double checked - Name, email address and password by coping them and then pasting them in the boxes. I have one email working from the same supplier. incoming Host outlook.office365.com POP3 Port 995 outgoing Host smtp.office365.com Port 587 IMAP Port 993

All Replies (13)

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Is it an Outlook.com address?

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Thank you Stans for your reply, sorry I took time to reply. This new email address I wish to add to Thunderbirds is a Hotmail address. Thunderbirds came up with "outlook.office.com" after I had entered the Hotmail address with Available configurations. Hope this helps you. Is there any more info you need?

Thanks Rich_42

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Do you have 2-factor authentication enabled for this account?

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Yes I believe so.

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Thank you Stans, I will have look at details and let you know the outcome.

Rich_42

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So far could not get it to work. Am I in the right place on my Microsoft account - see attachment

Rich_42

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Step 2 of that article should say "Select Advanced security options"

Did you open that link using a smartphone?

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clicked on "I sync my Outlook.com email on an Android phone" Opened Hotmail email account on my phone - Opened Menu then Settings. Looking at email account can't see how to find step 4 "Incoming Setting (under Server setting) I have also turned off two step and still did not work? Note: I did not do a restart.

I am lost.

Rich_42

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Why are you doing it from your phone?

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Thank you Matt and Stans

Re: Why are you doing it from your phone?

Sorry, I not sure as I said I am lost. Also being dyslexic does not help.

Rich_42

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