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SMTP Log File?

  • 3 replies
  • 0 have this problem
  • 8 views
  • Last reply by gp

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I have an account with Network Solutions that I've been using for about 20 years with minimal issues. I download messages to Thunderbird via POP and send messages via SMTP. NS just upgraded their email system. The POP3, IMAP and SMTP servers are all new, with new names. I updated to the server settings in Thunderbird and POP still works fine, but I get the attached error when attempting to send a message via SMTP. I just now upgraded TB to 102.3.3 and still get the send error. The strange thing is that using those exact same server config settings on my iPhone and iPad, I can send and receive with no issues. Is there a log file somewhere in Thunderbird that would provide any more information about this error? Anyone have any ideas what the problem might be? Thank you

I have an account with Network Solutions that I've been using for about 20 years with minimal issues. I download messages to Thunderbird via POP and send messages via SMTP. NS just upgraded their email system. The POP3, IMAP and SMTP servers are all new, with new names. I updated to the server settings in Thunderbird and POP still works fine, but I get the attached error when attempting to send a message via SMTP. I just now upgraded TB to 102.3.3 and still get the send error. The strange thing is that using those exact same server config settings on my iPhone and iPad, I can send and receive with no issues. Is there a log file somewhere in Thunderbird that would provide any more information about this error? Anyone have any ideas what the problem might be? Thank you
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All Replies (3)

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Hello

No idea about your problem, but you can raise the log level to All in the preference mailnews.pop3.loglevel

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Thanks gp. Is that parameter supposed to be in the prefs.js file? I don't see it there.

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Sorry for the delay, but the parameter is in the Settings / General -> Config editor (scroll all the way down)