This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox scrolls to end of page

more options

I have a problem when I read a specific webpage and firefox jumps to the end of the webpage. This happens with one specific webpage, a Swiss newspaper: call www.nzz.ch - Now, select one of the articles but in the following way: do a right-click on the title of the article and select "open in new tab". (This is important: it does not happen if you left click on the article and open it in the actual tab.) Now you have the article in a new tab, you begin reading it and slowly scroll down using the mouse wheel. But then, with the slightest scroll back (upwards), firefox will jump to the end of the web page. All you can do is go back (ctl+upward arrow) and look for the place where you have been. Once this has happened, firefox will no longer scroll to the end of the page, you can scroll up and down, and everything works fine. But if you close the tab and open this or another article again with right-click, open in new tab, you have the insane effect again. I have no idea how I could analyze this myself and am thankful for help.

I have a problem when I read a specific webpage and firefox jumps to the end of the webpage. This happens with one specific webpage, a Swiss newspaper: call www.nzz.ch - Now, select one of the articles but in the following way: do a right-click on the title of the article and select "open in new tab". (This is important: it does not happen if you left click on the article and open it in the actual tab.) Now you have the article in a new tab, you begin reading it and slowly scroll down using the mouse wheel. But then, with the slightest scroll back (upwards), firefox will jump to the end of the web page. All you can do is go back (ctl+upward arrow) and look for the place where you have been. Once this has happened, firefox will no longer scroll to the end of the page, you can scroll up and down, and everything works fine. But if you close the tab and open this or another article again with right-click, open in new tab, you have the insane effect again. I have no idea how I could analyze this myself and am thankful for help.

All Replies (2)

more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click "Refresh Firefox" in the Troubleshoot Mode start window

Helpful?

more options

The behaviour changed a bit with troubleshoot mode. The error did not occur with all articles called with right-click. However, where it occurred, it happened when I quickly scrolled down a bit as soon as the page appeared - and then it jumped to the end of page even without scrolling up a little bit.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.