This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The top of page where FF icon is there is asian language lettering, why?

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by Helper7677

more options

Everything on the pages are in English, and this is the language I've selected in the settings. But the top of the page next to the firefox icon is asian characters. How do I change it to english? I'm using a Dell with windows vista.

Everything on the pages are in English, and this is the language I've selected in the settings. But the top of the page next to the firefox icon is asian characters. How do I change it to english? I'm using a Dell with windows vista.

All Replies (1)

more options
  1. The RealPlayer Browser Record Plugin extension (Tools > Add-ons > Extensions) has been reported to cause that issue.
    • Be sure not to get confused with the RealPlayer plugin (Tools > Add-ons > Plugins) that plays media files. The extension adds some extra features like saving media files.
    • You can disable/remove the RealPlayer Browser Record Plugin extension in the RealPlayer Preferences (RealPlayer: Tools > Preferences > Download & Recording)
  2. If you see CJK (Chinese/Japanese) characters on the Firefox title bar or the Windows Taskbar then that can happen if Firefox switches to UTF-16 encoding for some reason. Tools > Options > Content > Fonts and Colors > Advanced, "Character Encoding".
  3. Also see: https://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes


You need to update your plug-ins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:

  • Java Plug-in 1.6.0 for Netscape Navigator (DLL Helper)
    • Note: Beginning with Firefox 3.6.x, requires Java 1.6.0.10 or higher
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Java: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox

Modified by Helper7677