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When I go to install the update - it says I don't have permissions to access some of the items, so cannot install. Ihave a MACBook Pro (new). Please help.

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  • Last reply by cor-el

anniebartol
anniebartol
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See above. When updating the newest version of Firefox - I go to drag the logo into my applications folder and it says "the operation cannot be completed, because you don't have permission to access some of the items". and it will not let the process continue. Can I fix this, so I can install the update?

I have a MAC Version 10.6.4 (it's practically brand new!)

See above. When updating the newest version of Firefox - I go to drag the logo into my applications folder and it says "the operation cannot be completed, because you don't have permission to access some of the items". and it will not let the process continue. Can I fix this, so I can install the update? I have a MAC Version 10.6.4 (it's practically brand new!)

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

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