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Hi, Firefox keeps crashing, the crash signature is ProcessBoundaryCells. I tried searching Mozilla, but there are no supporting articles. If anyone can please help me fix this issue, that would be great. Thanks

  • 4 replies
  • 5 have this problem
  • 7 views
  • Last reply by koopa

koopa
koopa
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Hi, Firefox on my desktop keeps crashing at just random moments. Sometimes not very often at all, but other times it can happen a few times within an hour.

My Desktop Window Manager also crashes regularly and the dialogue box always pops up saying its stopped working. However, this doesn't seem to effect anything.

It could be realated though, as I just had this desktop built a few weeks ago and a few times it's crashed as well as programs.

If anyone can help me fix this issue with Firefox, that would be great. Thanks in advance.

Hi, Firefox on my desktop keeps crashing at just random moments. Sometimes not very often at all, but other times it can happen a few times within an hour. My Desktop Window Manager also crashes regularly and the dialogue box always pops up saying its stopped working. However, this doesn't seem to effect anything. It could be realated though, as I just had this desktop built a few weeks ago and a few times it's crashed as well as programs. If anyone can help me fix this issue with Firefox, that would be great. Thanks in advance.

All Replies (4)

cor-el
cor-el
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  • Top 10 Contributor
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Is this the bug report?

All crashed that have this signature mention the Flash plugin as the cause.

You can try to update the Flash plugin the the latest 10.3 version to see if that helps.

koopa
koopa Question owner
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Yes, that's the bug report.

Ok, I'll update the Flash plugin and see if that fix things. Thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You're welcome

If you still get crashes then try to disable the hardware acceleration in the Flash Player.

See Flash videos won't play full screen

Flash "Display settings" window:

koopa
koopa Question owner
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Hi,

I updated the Flash plugin, but I still keep getting crashes.

I will try to disable the hardware acceleration in the Flash Player as you recommended and hopefully this will work.

Although the last crash report I got has a different problem then before,


https://crash-stats.mozilla.com/report/index/6c5d8c66-6789-4b52-94e4-61cdf2110530

Signature: BuildArgArray


If you can please offer any more advice that would be great, thanks.

Modified by koopa