Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does a different window come uo when I start typing to search for something and on the left it has google everything images video news and more etc

  • 6 replies
  • 1 has this problem
  • 4 views
  • Last reply by Papam

more options

Firefox never did this untill now and does it on my desktop but not my laptop.

Also where it shows web images videos maps news translate gmail and more on home page is black it never was before it used to be white How can I correct these problems

Firefox never did this untill now and does it on my desktop but not my laptop. Also where it shows web images videos maps news translate gmail and more on home page is black it never was before it used to be white How can I correct these problems

All Replies (6)

more options

Opening in the side bar is the default for bookmarks that are created via a link or button on a website.
You can check the Properties of a bookmark via the right-click context menu in the side bar (Ctrl+B; Cmd+B on Mac).
In the Bookmarks Manager (Bookmarks > Show All Bookmarks) you can click the More button in the Details pane at the bottom right.
Make sure that "Load this bookmark in the side bar" is not selected.

more options

this has nothing to do with the quetion I asked. When I start typing for example, in the google search in middle of the page, a different window comes up and on the left it has everything images video news and more etc. these are not bookmarks.

Modified by Papam

more options

It sounds that somehow pages do get opened in the sidebar.

Can you confirm that by opening the bookmarks in the sidebar via Ctrl+B ?

more options

Once again this problem has nothing to do with bookmarks. I have added two pictures to try to explain better. In picture 1 under the word google when you type something to search for it made suggestions right under the word google. Now when you start typing a word for something to search for IE: firefox the screen changes to what you see in picture 2. any ideas why and can this be corrected.

more options

You are right. I have same issue and no help from Firefox Support. There is a bug that is taking control and redirecting your search to other websites. You will find it is rampant among Firefox users. Check the forum. Could not find a consistent fix process. I am ready to just dump Firefox 6. I never had this problem until a few days ago. My virus protection service eAccerleration usually can fix virus problems but this one has them stumped.

more options

the interesting thing is that I just found out that this is happening in INternet Explorer so looks like it is not just a Firefox problem. I am beginng to believe that this is something that google is doing as I just tried bing and it does not happen there.