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It says I don't have sufficient priveledges to complete the update

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

meganadkins
meganadkins
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Hi, I downloaded the update. But, when I go to move the folder over, it says I do not have sufficient privileges to complete. Can you please help?bold text

Hi, I downloaded the update. But, when I go to move the folder over, it says I do not have sufficient privileges to complete. Can you please help?'''bold text'''

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.