This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox sporadically won't display flash embedded within a web page.

  • 4 replies
  • 6 have this problem
  • 5 views
  • Last reply by klwilson100

more options

I have Fiorefox 28.0, running on a Mac with Mavericks 10.9.2. Sporadically, Firefox won't display an embedded flash video. I tried running Firefox in Safe Mode (all add-ons disabled). Same thing occurs - won't display the embedded flash on some webpages.

Here is an example webpage in which this problem occurs:

http://www.deadline.com/2014/04/nbcs-jimmy-fallon-and-seth-meyers-welcome-stephen-colbert-to-cbs-video/

I couldn't determine how to attach a file of a screen grab or I would have done so.

Thanks.

I have Fiorefox 28.0, running on a Mac with Mavericks 10.9.2. Sporadically, Firefox won't display an embedded flash video. I tried running Firefox in Safe Mode (all add-ons disabled). Same thing occurs - won't display the embedded flash on some webpages. Here is an example webpage in which this problem occurs: http://www.deadline.com/2014/04/nbcs-jimmy-fallon-and-seth-meyers-welcome-stephen-colbert-to-cbs-video/ I couldn't determine how to attach a file of a screen grab or I would have done so. Thanks.

All Replies (4)

more options

Sorry, but the feature to attach screen shots only works in replies. (Some day you will be able to do it in the initial post.)

How far does the player get in loading? (I've never seen an embedded playlist before. Maybe this is something new.)

more options

I can't tell how far the player gets in loading. All I see is a blank white block of space where the player would normally be loaded. I used the term 'embedded' as that seemed the correct term to use. If incorrect, that's only due to my unfamiliarity with the correct terminology of having a flash video within a web page. BTW, I neglected to mention that the same page that Firefox has problems with is displayed fine in Safari. Screen grab attached showing blank space where Safari displays a functional plug-in.

more options

What do you get if you right-click in that white area?

Is that the Flash player context menu or the normal context menu that you get when you right-click on a web page?

You can also use Inspect Element to open the built-in Inspector.

more options

If I right-click in the white area, the normal context menu that I get when I right-click in any other area of the web page appears. Also, neglected to mention that I have the latest flash plug-in installed, as well (13.0.0.182).

I've never had to use the Inspector Element but I'll give it a try - thanks.