Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Inbox messages are not moving to respective folders when selected to do so. Just began this morning.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by christ1

financelevineandsons
financelevineandsons
more options

Beginning this morning, when I would attempt to move a message from the inbox to a local folder, it is not moving but staying in the inbox. No, I am not selecting "Copy". I am selecting "Move".

Beginning this morning, when I would attempt to move a message from the inbox to a local folder, it is not moving but staying in the inbox. No, I am not selecting "Copy". I am selecting "Move".

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

What is your account type, POP or IMAP?