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some hyperlinks do not function with FF 29.0.1 vista

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OS VISTA Firefox ver. 29.0.1

Some links on some websites (eg. www.change.org) do not respond when clicked. (Others do.) Some objects on these pages do not function (eg. "thermometer" progress bar and "Sign" button)

Pages work under Internet Explorer. (copy from FF address bar to IE address bar) Site used to work under FF 28. Site did not work with FF 29.0.

Still using same add-ons as with FF 28 except added The Add-on Bar. No prefs changed. OS fully up to date. Adobe software fully up to date.

OS VISTA Firefox ver. 29.0.1 Some links on some websites (eg. www.change.org) do not respond when clicked. (Others do.) Some objects on these pages do not function (eg. "thermometer" progress bar and "Sign" button) Pages work under Internet Explorer. (copy from FF address bar to IE address bar) Site used to work under FF 28. Site did not work with FF 29.0. Still using same add-ons as with FF 28 except added The Add-on Bar. No prefs changed. OS fully up to date. Adobe software fully up to date.

All Replies (5)

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The site seems really sluggish. I'm having to wait 30 seconds for the supporter count progress bar to load. Until then, the Sign button doesn't do anything useful. Not sure why there is the huge delay.

Oh, wait, actually, the 30 second delay is on purpose:

// Allow up to 30 seconds for scripts to load instead of the default 10.
// For some users, scripts downloads were timing out and causing various
// functionality to fail.
yepnope.errorTimeout = 30000;

If you read the petition page for 30 seconds, does the supporter count display and the little navigation dots appear in the upper right-hand corner?

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Since that's such a peculiar case, are there other examples of links not working?

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It does not matter how long In wait in FF. In IE, there is practically no delay.

In FF, the sign button appears with the supporter count progress bar still at 0. Nothing happens when it is pressed.

In IE, works as expected.

Please try accessing page in IE to see it work correctly.

This type of thing happens on other sites as well, but I did not record occurrences as I found a work-around: Copy address into IE, and process there. The really bad thing about this solution is IE is so insecure.

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Another thing that works under IE but not in FF 29 is the "Read More".

RE: navigation dots. I've never seen them.

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The sign button appears, but it isn't active for 30 seconds, at least in my test. The page loads scripts from several additional sites during that process.

To determine whether any of your extensions is involved, could you test some of the problem sites in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?