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firefox wont connect after auto update!!

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by FredMcD

kirstyimlay1
kirstyimlay1
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Hi, for ages now my Firefox has tried to auto update every so often. After the update it would never connect to the internet, so I would uninstall and re install the previous version that i still had in my downloads list. However, yesterday it did the same thing, so I uninstalled but the old version installer has vanished from my downloads list!! So i set about trying to get the updated version to work. Allowing it on the firewall, turning off firewall...nothing. I just don't understand!! Please help!!

Hi, for ages now my Firefox has tried to auto update every so often. After the update it would never connect to the internet, so I would uninstall and re install the previous version that i still had in my downloads list. However, yesterday it did the same thing, so I uninstalled but the old version installer has vanished from my downloads list!! So i set about trying to get the updated version to work. Allowing it on the firewall, turning off firewall...nothing. I just don't understand!! Please help!!

All Replies (2)

FredMcD
FredMcD
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Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)
  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

FredMcD
FredMcD
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If that does not help, check your proxy settings.

Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > Network. At the top of the page find Connection. Across from it, press the Settings button. Check the settings.