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Why won't Firefox let me register?

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

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All I wanted to know is how to get rid of the annoying ad for Mozilla Webmaker. The information offered by Mozilla support is an irrelevant remark, "First, please update to Firefox 31, 27 is no longer secure or supported. Update Firefox to the latest version. After that, we can help you remove the snippet if you'd like, or just change your home page to something else." I have Firefox 31, how are you going to help me? Based on this answer, Firefox Support isn't going to help! Cor-el offered all of this, which isn't useful if you don't understand it: "If you prefer not to see snippets on the about:home page then you can set the browser.aboutHomeSnippets.updateUrl pref to an empty string on the about:config page. Delete the storage\persistent\moz-safe-about+home folder in the Firefox profile folder with Firefox closed ("3-bar" Firefox menu button > Exit/Quit) to remove snippets stored in IndexedDB and make Firefox use a default snippet set. You can reset the browser.aboutHomeSnippets.updateUrl pref via the right-click context menu to the default value to re-enable the snippets and make Firefox recreate the moz-safe-about+home folder. You need to close and restart Firefox after changing the value of the browser.aboutHomeSnippets.updateUrl pref. You can reset the browser.aboutHomeSnippets.updateUrl pref via the right-click context menu to the default value to re-enable the snippets.

   about:config page: browser.aboutHomeSnippets.updateUrl 

You can use this button to go to the currently used Firefox profile folder:

   Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)"

If someone will reply in English instead of jargon (or koine Greek) with an answer, it will be greatly appreciated.

All I wanted to know is how to get rid of the annoying ad for Mozilla Webmaker. The information offered by Mozilla support is an irrelevant remark, "First, please update to Firefox 31, 27 is no longer secure or supported. Update Firefox to the latest version. After that, we can help you remove the snippet if you'd like, or just change your home page to something else." I have Firefox 31, how are you going to help me? Based on this answer, Firefox Support isn't going to help! Cor-el offered all of this, which isn't useful if you don't understand it: "If you prefer not to see snippets on the about:home page then you can set the browser.aboutHomeSnippets.updateUrl pref to an empty string on the about:config page. Delete the storage\persistent\moz-safe-about+home folder in the Firefox profile folder with Firefox closed ("3-bar" Firefox menu button > Exit/Quit) to remove snippets stored in IndexedDB and make Firefox use a default snippet set. You can reset the browser.aboutHomeSnippets.updateUrl pref via the right-click context menu to the default value to re-enable the snippets and make Firefox recreate the moz-safe-about+home folder. You need to close and restart Firefox after changing the value of the browser.aboutHomeSnippets.updateUrl pref. You can reset the browser.aboutHomeSnippets.updateUrl pref via the right-click context menu to the default value to re-enable the snippets. about:config page: browser.aboutHomeSnippets.updateUrl You can use this button to go to the currently used Firefox profile folder: Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)" If someone will reply in English instead of jargon (or koine Greek) with an answer, it will be greatly appreciated.

All Replies (2)

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So you're complaining about an answer that was posted for a different person; one who was using Firefox 27 .....

Or do you want help fixing your problem?

The simple 'fix' is to set a different homepage! Or if you want to use the default homepage you can install this UserStyle. https://userstyles.org/styles/104618/about-home-hide-snippets

Note: you'll need to install Stylish for using UserStyles.

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Type about:config in the location (address) bar and press the Enter key to open the about:config page like you open a website by typing the URL in the location bar. You can accept the warning and click "I'll be careful" to continue.

You can start typing or paste browser.aboutHomeSnippets.updateUrl in the search bar at the top of the about:config page to locate this pref. You can double-click the line of the pref or select Modify in the right-click context menu and delete the value to change the pref to an empty String value.

You can use this button to go to the currently used Firefox profile folder where you can find the storage\persistent\moz-safe-about+home folder and delete this folder with Firefox closed.

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

See also:

After restarting Firefox you should see the default snippets on the about:home page.

Modified by cor-el