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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

Manojkumar
Manojkumar
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Firefox crash randomly on system

Firefox crash randomly on system

All Replies (3)

Romain
Romain
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Hi Manojkumar, crashes are frequent ? If so, if you didn't already did it, you could reset firefox as explained in this howto here.

Modified by Romain

FredMcD
FredMcD
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Reset Firefox {web link} is a LAST RESORT ! !

FredMcD
FredMcD
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.