Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Sync - Cannot create an account

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by christ1

Ofelas
Ofelas
more options

I have tried creating a Firefox Sync account but whenever I press the big blue Get Started button, I get a blank window with an empty white box inside. Nothing happens.

Firefox 32.0.03 Windows Vista 64 bit.

Any ideas?

Thank you!

I have tried creating a Firefox Sync account but whenever I press the big blue Get Started button, I get a blank window with an empty white box inside. Nothing happens. Firefox 32.0.03 Windows Vista 64 bit. Any ideas? Thank you!

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Make sure you allow cookies for accounts.firefox.com.