Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just updated Firefox but now the Check Your Plug-Ins does not work. Why not?

  • 2 replies
  • 6 have this problem
  • 9 views
  • Last reply by Englander

more options

When I try to check my plug-ins to see if they are up to date, the little circle just keeps spinning and spinning.

When I try to check my plug-ins to see if they are up to date, the little circle just keeps spinning and spinning.

All Replies (2)

more options

hello Englander, in this similar thread the issue was related to the java plugin: https://support.mozilla.org/en-US/questions/1041556

more options

I appreciate the reference to the other thread -- which is an applicable thread -- but nothing is resolved. I have to do all the work. This should not be my problem.