This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add-ons manager has message - Secure Connection Failed - how do I fix please

more options

Secure Connection Failed

An error occurred during a connection to services.addons.mozilla.org. Peer's Certificate has been revoked. (Error code: sec_error_revoked_certificate)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

How do I fix this problem. I do not use AVAST Thank you

Secure Connection Failed An error occurred during a connection to services.addons.mozilla.org. Peer's Certificate has been revoked. (Error code: sec_error_revoked_certificate) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. How do I fix this problem. I do not use AVAST Thank you

Chosen solution

This is not a Firefox 35.0.1 or any version issue but with a revoked cert on services.addons.mozilla.org

The https://addons.mozilla.org still works fine.

For reading if you understand how to properly use Bugzilla as please no "me too" comments in bug. Bug 1128368 - Revoked cert on services.addons.mozilla.org breaks about:addons

Read this answer in context 👍 1

All Replies (5)

more options

Chosen Solution

This is not a Firefox 35.0.1 or any version issue but with a revoked cert on services.addons.mozilla.org

The https://addons.mozilla.org still works fine.

For reading if you understand how to properly use Bugzilla as please no "me too" comments in bug. Bug 1128368 - Revoked cert on services.addons.mozilla.org breaks about:addons

more options

I do not understand what you are talking about. What is Bugzilla? What do you mean by "me Too" comments? What do you mean by any of your reply? How do I use the "Add-ons" icon when it will not give me access???

Thank you

more options

Just go to https://addons.mozilla.org/ instead as you can see and do more compared to the Get Addons panel in Addons Manager.

more options

it's a server-side issue and has to be fixed centrally. mozilla engineers are looking into the matter...

edit: should be fixed now

Modified by philipp

more options

That was caused by a revoked certificate that had expired.

https:// bugzilla.mozilla.org/show_bug.cgi?id=1128368 Revocation Date: Feb 2 01:10:00 2015 GMT