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Cannot load FoxFire

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Jayhawk714

Jayhawk714
Jayhawk714
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When I try to download and install FoxFire I get two messages. One says that FoxFire is running but not responding and to close it. The second message says my profile can't be found.

I have gone into the control panel and uninstalled FoxFire. I also did a search of my hard drive for any thing with Mozilla or FoxFire in it and deleted them. I did this AFTER the first time I got the messages. So I don't no where the "other" FoxFire is or how it could "running". I also ran my Register cleaning program after uninstalling FoxFire.

Any and all help will be greatly appreciated,

Duane

When I try to download and install FoxFire I get two messages. One says that FoxFire is running but not responding and to close it. The second message says my profile can't be found. I have gone into the control panel and uninstalled FoxFire. I also did a search of my hard drive for any thing with Mozilla or FoxFire in it and deleted them. I did this AFTER the first time I got the messages. So I don't no where the "other" FoxFire is or how it could "running". I also ran my Register cleaning program after uninstalling FoxFire. Any and all help will be greatly appreciated, Duane

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

See also:

This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create a new default profile or reuse an existing profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
    Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
Jayhawk714
Jayhawk714 Question owner
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Jayhawk714 said

When I try to download and install FoxFire I get two messages. One says that FoxFire is running but not responding and to close it. The second message says my profile can't be found. I have gone into the control panel and uninstalled FoxFire. I also did a search of my hard drive for any thing with Mozilla or FoxFire in it and deleted them. I did this AFTER the first time I got the messages. So I don't no where the "other" FoxFire is or how it could "running". I also ran my Register cleaning program after uninstalling FoxFire. Any and all help will be greatly appreciated, Duane

I found I have some missing folders. The main one is the AppData folder. And of course without that I have no access to the IM folders. So what do I?