This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Photos in some emails don't display they will with live mail

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by sfhowes

more options

Some emails don't download photos and these photos don't come as attachments they are part of the original email. I checked that the photos have been sent in live mail which i want to move away from.It has not happened a lot. I can see no difference with the emails as i receive many emails from this person with photos as part of the email.

Some emails don't download photos and these photos don't come as attachments they are part of the original email. I checked that the photos have been sent in live mail which i want to move away from.It has not happened a lot. I can see no difference with the emails as i receive many emails from this person with photos as part of the email.

Chosen solution

Show All Body Parts (How to install) is a handy add-on that sometimes helps in these situations. If View/Message Body As/All Body Parts indicates attachments named like "Part 1", without an extension, save them and add a .jpg to the name to open them in your picture viewer.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Show All Body Parts (How to install) is a handy add-on that sometimes helps in these situations. If View/Message Body As/All Body Parts indicates attachments named like "Part 1", without an extension, save them and add a .jpg to the name to open them in your picture viewer.