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firefox tells me netflicks is unsecure site what should i do it was fine yesterday thanks

  • 5 replies
  • 1 has this problem
  • 11 views
  • Last reply by philipp

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had netflicks for years never got this message

had netflicks for years never got this message

All Replies (5)

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hello, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page?

in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page in order to inspect the certificate like it is shown on the screenshot attached:

  • which issuer information does the certificate contain?

please report back with those two pieces of information. thank you!

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the issuer info is netflix. inc. not sure if this helps i am not good with the tech issues thanks when things don't work i am good at fixing things thanks again not sure if this helps howard

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no worries - netflix inc. sounds like the "issued to" section - what we'd need to know is issued by as well and probably the error code on the main error page.

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issued by untrusted bitdefender CA can't find error code on main error page

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thank you - so it seems your security software is interfering with https connections. please try disabling ssl scanning in bitdefender's options: http://www.bitdefender.com/support/What-to-do-when-Security-Certificates-cannot-be-verified-installed-1090.html