Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I get rid on Ask.com which has invaded my home page and deleted all my tabs?

  • 2 replies
  • 9 have this problem
  • 10 views
  • Last reply by raizadaaman

Kondratowitch
Kondratowitch
more options

Ask.com comes up on my home page when I sign in.

It is not listed at control panel.

All my tabs have been deleted.

How do I get rid of it and get back to Firefox?

Thanks,

Catherine.

Ask.com comes up on my home page when I sign in. It is not listed at control panel. All my tabs have been deleted. How do I get rid of it and get back to Firefox? Thanks, Catherine.

Chosen solution

Hi, please try working through this article, which hopefully will assist you in removing it.

Hope that helps.

Read this answer in context 👍 4

All Replies (2)

Scribe
Scribe
more options

Chosen Solution

Hi, please try working through this article, which hopefully will assist you in removing it.

Hope that helps.

raizadaaman
raizadaaman
more options

this is one of the most common problem when you install or download any application from unknown place. it automatically install this Ask toolbar and search. To remove this you have to do it manually or it can be done by an application. check here for the whole solution.., How To Remove Ask Toolbar From Your Browser Completely