Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Collected Address Book doesn't show. Only Personal Address Book shows

  • 4 replies
  • 10 have this problem
  • 11 views
  • Last reply by maureen620

more options

I need to delete old email addresses - the autofill is driving me crazy. How do I get access to Collected Addresses? The tab Address Book has only 1 book, my Personal Address Book

I need to delete old email addresses - the autofill is driving me crazy. How do I get access to Collected Addresses? The tab Address Book has only 1 book, my Personal Address Book

Chosen solution

Maybe you need to turn the Directory Pane on in the address book window.

With the address book window open select View-Layout-Directory Pane

Read this answer in context 👍 6

All Replies (4)

more options

Chosen Solution

Maybe you need to turn the Directory Pane on in the address book window.

With the address book window open select View-Layout-Directory Pane

more options

cannot access

View-Layout-Directory Pane

help pls

more options

What is preventing you from this access?

No menu bar with View? Press the alt key.

more options

used to have options to see address books

one was personal and i have no addresses in that however the other once was called collected address and that option is no longer able to be display

help !